Custody & Transport Officer - Alice Springs | NT - Alice Springs

Job Description

We are now accepting applications from local professionals across Alice Springs and surrounding areas, to support Justice Services in your communities! Connect with our team to get ready for upcoming intakes through 2026!

What G4S can offer you

• Fully paid comprehensive training program attended in Darwin
• A varied role looking after people in custody in various operational settings: courts and transport
• NT Remote Allowance of $2500
• Uncapped $500 bonuses if you refer someone who joins G4S 

About the role and team

Our Custody and Transport Officers are responsible for the safety, security, and humane custody of individuals in our care. We manage custodial operations across Justice Services in the Northern Territory, including the Local Law Courts and Prisoner Transport in Alice Springs, as well as other custodial locations across the NT. You will join an evolving team across growing operations, working under the guidance of our Custodial Supervisors and Operations Manager.

Your responsibilities will be to facilitate secure physical movement, supervision and care and logistical management of people in custodial settings. This varied role will see you achieve:

• Court Cell & Custody Management: You'll be responsible for court cell management, escorting people in custody to and from courtrooms, and managing the custody of people awaiting court appearances. 
• Secure Prisoner Escort & Transportation: You'll be responsible for  safely transporting people in custody to designated locations such as courts, medical appointments, hospitals, and custody centres.

*Future Operations may also include managing Secure Hospital Bedsits and Watchhouse Operations in Alice Springs.

This role also has a high focus on Documentation and Reporting. You will be preparing quality verbal and written reports relating to prisoner information, prisoner assessments, incidents, and transport logs - and ensuring documentation complies with legal requirements.

Remuneration & Roster

This role involves shift work, currently offering various patterns within a Monday to Friday schedule, with the potential to transition into a 24/7 rotating roster.

You will be paid an hourly rate of $34.75 per hour + Super + Up to 6 weeks of Annual Leave.

We offer a $2500 NT Remote Allowance payable on completion of 12 months of continuous service

What we're looking for

We're looking for effective and empathetic communicators who are adaptable to changing work environments. We are looking for people who engage well with others, have families or engage in community groups, Experience working in people/customer facing roles, customer service and high teamwork environments are strongly encouraged to apply

People are central to our business, so the ability to communicate with others is a key requirement.  

You'll be engaging directly with people in custody, so it's crucial that you're comfortable with working in a custodial environment, looking after all individuals in your care. It is essential that you: 

• Hold a full and current Australian driver's licence, 
• Are eligible to work full-time in Australia, with no restrictions
• Due to the nature of the work, full color vision is required for this role

The Recruitment Process

G4S runs a staged process, to hire to support Justice Services in the NT:

• Let us know you're interested by applying online with a CV
• Complete a short, 15 minute online assessment  (Optional).
• Chat with a member of the team on the telephone to learn more about the role, and help us understand your motivations and questions.
• Complete an Offence Declaration Form.
• Be invited to attend an online interview with our Operational Leaders.
• Complete our background checks & compliance process, including a SAFE NT corrections clearance, national police check, reference checks and a medical assessment. 

We aim to complete our recruitment processes as quickly as possible, and your Talent Acquisition Advisor will be with you every step of the way for support!

About G4S Australia and New Zealand

G4S, An Allied Universal® Company, is a world-leading security and facility services company that delivers tailored, integrated solutions. With a global workforce of approximately 800,000 employees across 100 countries and nearly 2,000 employees throughout Australia and New Zealand, we combine local knowledge with global best practices to safeguard assets, people and communities. We are a preferred partner for complex and high-risk environments, allowing our government, law enforcement and industry clients to focus on their core business. People are the heart of everything we do. From safeguarding critical infrastructure in mining, health, finance, and data centres to delivering essential justice services—including prisons, courts, prisoner escort and transport, electronic monitoring, and mobile speed cameras—our mission is to keep our communities and the people in our care safe.

For more information about G4S Australia and New Zealand, please visit www.g4s.com.au.