Court Security Supervisor | VIC - Melbourne CBD and Inner Suburbs

Job Description

What G4S can offer you

• A competitive salary package - $70,000 - $80,000 p.a. +12% Super.
• Work-life balance - Monday to Friday work during business hours.
• Career development - Opportunities to grow within the G4S team and gain mentorship from the CSV Senior Leadership Team.
• Paid training - Comprehensive and fully paid ongoing training.
• Gain insight into the Victorian legal system - Develop excellent client relationships with court registrars, Victoria Police, and other court users.

About the role and team

Our security services at Court Services Victoria keep the courts and tribunals and the people who attend them safe, secure and orderly. For people living with family violence, court security also makes the experience of attending court safer and less confronting. At the County Court of Victoria our dedicated security services play an essential role in creating a safer, more comfortable environment. 

We are seeking a dynamic and experienced individual to join our team as a Court & Facility Supervisor. In this role you will report to the Security & Emergency Manager and provide essential day-to-day leadership to a team of approximately 55 dedicated Court Security Officers. You will demonstrate an excellent understanding of emergency management in coordination with the Chief Warden. Your role will be fundamental in upholding the safety and security of the County Court of Victoria, aligning with our commitment in maintaining a safe and respectful environment.

Core responsibilities of this role include:

• Leadership - Provide leadership and supervision of all CSOs, including staff performance management, courtroom incident response and coordinating efficient courtroom searching procedures
• Recruitment & Training - Interviewing CSO applicants onsite and online for vacant roles and liaising with the G4S Talent Acquisition team regarding applicant outcomes.
• Reporting and Administration - Complete all operational reports accurately and within agreed timeframes, ensure all timesheets and payroll data is submitted, and complete and submit compliance checks.
• Rostering and Workforce Planning - Coordinate the allocation of CSOs to undertake ad hoc duties utilising cost-effective rostering options whilst delivering high standards of customer service.
• Safety and Compliance - Ensure that all security and OH&S incidents are investigated, escalated and reported to G4S, understanding of the Emergency Management Plan process and contributing to the maintenance and improvement of workplace safety.
• Stakeholder Management - Develop and maintain excellent client relationships with court registrars, Victoria Police, and other court users.
  

What we're looking for

Essential:

• Certificate II Security Operations
• A current Victorian Security Licence
• Current first aid & CPR accreditation (or willing to get this)
• Current Victorian driver's licence
• Computer literate - able to produce Microsoft Word documents and Excel workbooks
• Excellent communication skills

Desirable:

• Certificate IV Frontline Management or Certificate IV in Training and Assessment
• Previous experience in emergency coordination, response and operational management
• High attention to detail, particularly in a compliance-driven environment
• A minimum of 12 months of experience in a similar role.
• X-ray screening experience

The recruitment process

• Once you've applied online, shortlisted applicants will have a quick 10-minute phone call with our Talent Advisor, Hannah, to learn more about the role. 
• Shortlisted applicants will then be invited to attend an on-site interview. 
• If successful after the interview, the G4S Talent Acquisition team will email you a series of items to complete and return: Your ID and relevant qualifications, a national police check & a reference check form. You will also need to complete and pass a pre-employment medical assessment. 

About G4S Australia and New Zealand

G4S, an Allied Universal® Company, is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit g4s.com/careers-anz. To hear directly from our staff about why they enjoy working at G4S, visit g4s.com/careers-anz/life-at-g4s.