Trainee Custody Officer | VIC - Loddon-Malee

Job Description

What G4S can offer you

• 4 weeks full time comprehensive training provided at a trainee rate of $25.15 per hour, increasing to $30.69 ph thereafter + penalties, overtime & allowances 
• Uncapped $500 bonuses if you refer someone that becomes a G4S employee
• A great deal of variety and purpose in the role where no two days are the same
• Work in a new state-of-the art Victorian court facility

About the role and team
G4S manages Nominated Police Gaols (NPG's) on behalf of Victoria Police including the Melbourne Custody Centre (MCC) which serves as the main custody reception centre for people who have been arrested and are required to attend Court.  In addition to the MCC, we currently operate NPG's in Moorabbin, Ringwood, Collingwood, Dandenong and Bendigo.
We are currently looking for a full-time Custody Officer to join our team at the Bendigo Law Courts. Training for the role will commence in October 2025. You will work a Monday to Friday 8-hour shift pattern schedule within the operating hours of 8:00 am to 6:00 pm.
In this role, you will: 

• Ensure the safety and welfare of people in custody including adults and children 
• Manage and escort people in custody through the facility and to their court hearings 
• Use various systems like the Victoria Police LAN, LEAP and Custody Module systems
• Operate the control room and ensure the safe and secure operation of the Police Gaol 
• Report on incidents, occupational health and safety, risk mitigations and intelligence 
• Deal with visitors, contractors, Victoria Police and other stakeholders 
• Ensure all tasks are completed in accordance with Assignment Orders and Operational Instructions

What we're looking for
As a Custody Officer working alongside people in challenging situations, a great deal of resilience, maturity, compassion and empathy is required to promote positive engagement with people detained in custody and diffuse and manage conflict that may occur. It is imperative that people are made to feel safe and supported whilst in our care.
You'll need to have:

• The ability to achieve a clearance through a criminal record check (including fingerprints)
• Willing to be flexible with regard to start and finish times, working reasonable additional overtime and at times completing duties at other G4S operated locations 
• A current Victorian Working With Children's Check or be willing to obtain this
• A current driver's licence 

Must be available to attend 2 weeks of full-time training in Melbourne 

The recruitment process
G4S runs a staged recruitment process that includes:

• Applying online with a CV
• Completing a Virtual Job Preview
• Attending an on-site interview
• Background checks, including a national police check, a reference check and a medical assessment

ABOUT G4S AUSTRALIA AND NEW ZEALAND 

G4S, An Allied Universal® Company is a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions. With a workforce of approximately 800,000 employees worldwide and over 2,000 across Australia and New Zealand, we leverage global best practices to help deliver our promise locally: keeping people safe so our communities can thrive. We partner with Government, industries and law enforcement agencies to deliver Integrated Security and Justice Services across a diverse range of portfolios, including Port Phillip Prison, Mount Gambier Prison, Prisoner Transport Operations, Court Security, Custody Centres, Corporate Security, Mobile Speed Cameras, our Support Offices, and more.

For more information about G4S Australia and New Zealand, please visit g4s.com.au. To explore a career with G4S, please visit careers.au.g4s.com.